Shipping policy

Liva Living Shipping Policy

At Liva Living, we deeply value your trust and your choice to shop with us. We are committed to providing a seamless shipping experience and ensuring that your products arrive safely and in a timely manner.

Pre-Order Items
If you purchase a product marked as "Pre-Order," this means that production has commenced in Türkiye. Including production time and international shipping, it typically takes approximately 10-12 weeks for the product to arrive at our warehouse in Australia. Once the item has arrived and is ready for dispatch, we will promptly arrange delivery to your address.

In-Stock Items
For products that are currently in stock at our Australian warehouse:

Delivery within New South Wales (NSW): 2-4 business days.

Delivery to Queensland and Victoria: 8-10 business days.

Delivery to other states and territories: 10-14 business days.

Additional Notes
Please note that due to factors such as high demand, global logistics challenges, and customs procedures, shipping times may occasionally vary. In rare cases, there might be slight delays beyond the estimated timeframes. We sincerely appreciate your understanding and patience in such circumstances.

Order Tracking & Updates
Throughout the shipping process, we will keep you informed of any important updates regarding the status of your order. If you have any questions or need further assistance, our customer support team is readily available to help.

Thank you for choosing Liva Living. We look forward to delivering beautifully crafted pieces to your home and serving you again in the future.